Ventress Enterprises

Social Media in the Work Place

Many business owners are hesitant to integrate the use of social media into the everyday operations of the work place and rightfully so.  Think about it. One of  managements’ top priority to their boss is to maximize productivity; and how could allowing your employees to skip around on online social media sites, making posts, possibly accomplish that?

That is the thinking of many business owners, small or large, but it seems that along with the times changing so are the minds of business executives.  An article over at Mashable.com called, Execs and Social Media: Why they Love It, Why They Fear It, examines a recent survey that shows that even though many executives still have concerns about its usefulness, the majority are embracing this new marketing medium.

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Out of 438 management, marketing and human resources executives polled, 81% saw social media as being useful for both brand-building and enhancing customer or client relationships. Just under 70% see it as a valuable recruitment tool, 64% think social media is useful for customer service, and a lower sampling at 46% saw it as improving employee morale.

Asked how they actually used social media in the workplace, respondents listed brand-building as their top goal (82%), followed by networking (60%), and a long tail of other reasons including customer service, sharing project information, monitoring their competitors, prospecting for sales, research, and other.

Yet many executives still appear to have concerns about using social media in the workplace. Of those in the survey who reported not using social media, over one half listed the reason as not knowing enough about it.

Read the entire article at Mashable.com

Tags: advertising, management, marketing, research, strategies